Frequently Asked Questions
Everything you need to know about our premium spices, seasonings, and condiments.
How should I store my spices and seasonings for maximum freshness?
To maintain the best flavor and potency, store our products in a cool, dry, and dark place away from direct sunlight and heat sources like stoves or ovens.
What is the typical shelf life of Sauer Brands products?
Most of our dry spices and extracts have a shelf life of 2 to 3 years. You can find the specific 'Best By' date printed on the bottom or side of each container.
Do you offer international shipping?
Currently, we only ship within the United States and its territories. We are working on expanding our shipping capabilities to serve our international customers in the future.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on food products. However, if your order arrived damaged or incorrect, please contact our support team within 14 days for a full refund or replacement.
Are your products gluten-free or allergen-friendly?
Many of our products are naturally gluten-free. We follow strict manufacturing protocols to prevent cross-contamination, and all major allergens are clearly labeled on the ingredient list of each product.
How can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.